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Attentio tool info
| Types of media covered | Blogs, social media platforms (Twitter, Facebook, etc.), video, orums, newsgroups, online newspapers, online magazines. |
| Media partners | None |
| Custom sources | Clients can enter custom sources. |
| Lag time | Six to twelve hours - tracking occurs at a daily basis (during the night) so that results from the previous day are available in the morning. |
| Geographic areas | North America, Europe, Middle East, South/Central America, Australia/New Zealand |
| Languages | English as well as languages that both require and do not require Unicode. |
| Sorting by date | Mentions can be sorted by date. |
| Sorting and tagging by relevancy | Mentions can be sorted and tagged by perceived relevancy. |
| Spam | The tool filters for spam, but clients cannot see what has been filtered out as spam. If an entry has been tagged as spam, it cannot be entered back into the search results. Customers cannot tag entries as spam. |
| Historical data | Historical data is not available. |
| Trend analysis | Available for both current and past data. The complete data set is available for past data. Analysis can be applied to up to 10 fields of meta data. Trend analysis can be applied to subsets of the data. |
| Reporting services | The tool provides both real time and historical reporting services. |
| Export options | Export options are available in .csv, .xls and .txt file formats. The API is available for export options. |
| Dashboard | A customizable dashboard is available. New search results are available immediately via the dashboard. |
| Analysis services | Available - variables include volume over time, volume by media type over time, share of voice by media source, share of voice by media type, share of voice by media type over time, analysis by topic, Attentio Brand Maps with regional analysis. |
| Sentiment analysis | Automated sentiment tracking is available, including sentiment trending data. |
| Rating by tone | Available using 5-point scale. |
| Interface with BI solutions | Available via .csv files and Chart Builder API. |
| Real time alerts | Available via email. |
StephenDebruyn |
Latest page update: made by StephenDebruyn
, Mar 20 2010, 8:39 PM EDT
(about this update
About This Update
Edited by StephenDebruyn
260 words added 1 word deleted view changes - complete history) |
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Keyword tags:
Attentio
social media monitoring
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