Collective Intellect is a social research and analytics technology company, with the most advanced real-time text-mining and semantic search technology.

CI’s Social CRM Insights platform goes far beyond other competitive platforms’ basic “awareness” metrics; Social CRM automates the capture of consumer “consideration and preference” metrics and insights from social media and private data sources, enabling you to glean actionable analysis faster, more cost effective, and with better data purity than any other method.

Social CRM Insights provides automated semantic analytics to allow you to explore key consumer insights and opinions by automatically capturing large, relevant data sets through topic categorization, which is filtered into themes, terms, dimensions, and personas. These qualitative results are then validated, quantified, and turned into highly actionable insights.