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Collective Intellect tool info
| Types of media covered | The tool covers blogs, social media platforms (Twitter, Facebook, etc.), forums, newsgroups, online newspapers, and online magazines. |
| Media partners | Collective Intellect obtains raw data feeds from specific social media providers, and identifies between 10-20K new sources each week. |
| Custom sources | Users can add custom sources. |
| Lag time | Real-time for 95% of content, within 24 hours for 5% of content |
| Geographic areas | The tool covers North America, Europe, Middle East, Pacific Rim, South/Central America, Australia/New Zealand, and Africa. |
| Languages | English only. |
| Sorting by date | The tool allows for sorting by date. |
| Sorting and tagging by relevancy | The tool allows for sorting and tagging by relevancy. |
| Spam | The tool filters for spam, but users cannot see which entries have been tagged as spam. Once a post or article has been tagged as spam, it cannot be entered back into the main search results. Users can tag entries as spam, and once tagged as such they are removed instantly from the search results. |
| Historical data | Historical data has been archived going back to September 1, 2005. Clients can retrieve historical data going back one year. This feature is always active. The complete data set is available for historical data, and trend analysis can also be applied to it. |
| Trend analysis | Trend analysis can be applied to 30+ data subsets. |
| Reporting services | The tool provides both real-time and historical reporting capabilities. |
| Export options | Export options include .csv, .xls, and .xml. The API is available for export options. |
| Dashboard | A customize dashboard is part of the tool. The dashboard is populated on a real-time basis for nominal data, longer for larger data sets. |
| Analysis services | Analysis services are provided. Variables include: volume over time, volume by media type over time, share of voice by media source, share of voice by media type, analysis by author, analysis by topic, geomapping, consumer preference and consideration tracking, sentiment (in aggregate, relative to competitive benchmark and overtime). |
| Sentiment analysis | Automated sentiment analysis is provided as part of the solution. The tool provides sentiment trending data. Sentiment scoring can also be applied to historical data on a virtual real-time basis, but there is an additional charge for this service. |
| Rating by tone | A three-point rating scale is provided. |
| Interface with BI solutions | There is no interface for BI solutions. |
| Real time alerts | Alerts are offered via email and data feeds. |
StephenDebruyn |
Latest page update: made by StephenDebruyn
, Mar 17 2010, 2:15 PM EDT
(about this update
About This Update
Edited by StephenDebruyn
339 words added 8 words deleted view changes - complete history) |
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Keyword tags:
social media monitoring
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