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Converseon tool info
| Types of media covered | Blogs, Social media platforms (Twitter, Facebook, etc.), Video, Forums, Newsgroups, Online media: newspapers, Online media: magazines, custom data sources are available upon client request |
| Media partners | Converseon maintains a number of partnerships to round out our services. We recently announced a partnership with ChatThreads and expect to announce additional partnerships in the near future. |
| Custom sources | Users can add custom sources. |
| Lag time | Varies; can be real-time |
| Geographic areas | North America, Europe, Middle East, Pacific Rim, South/Central America, Australia/New Zealand, Africa |
| Languages | English as well as languages that both require and do not require Unicode |
| Sorting by date | Mentions can be sorted by date. |
| Sorting and tagging by relevancy | Mentions can be sorted and tagged by perceived relevancy. |
| Spam | The application filters for spam. Users can see what has been filtered out as spam, and can tag entries as spam. |
| Historical data | Historical data is available, for a period of a year prior to the start date of the account. The complete data set is available for historical data. |
| Trend analysis | Trend analysis can be applied to past data as well as an infinite set of subsets of the data. |
| Reporting servcies | The tool provides both real time and historical reporting. |
| Export options | Reports can be exported in .csv and .xls formats. |
| Dashboard | A customizable dashboard is provided as part of the tool. |
| Analysis services | Analysis services are provided. Variables include Volume over time, Volume by media type over time, Share of voice by media source, Share of voice by media type, Share of voice by media type over time, Analysis by author, Analysis by topic, Geomapping |
| Sentiment analysis | Human sentiment tracking is provided as part of the tool. Sentiment trending data is provided as well, so it's available for archival data. There is no separate charge for this service. |
| Rating by tone | Tone data is provided on a three point scale (positive/neutral/negative). |
| Interface with BI solutions | Custom configurations are available upon client request. |
| Real time alerts | Provided. |
StephenDebruyn |
Latest page update: made by StephenDebruyn
, Dec 30 2010, 11:59 PM EST
(about this update
About This Update
Edited by StephenDebruyn
287 words added view changes - complete history) |
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Keyword tags:
social media monitoring
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