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Dow Jones tool info
| Types of media covered | Blogs, social media platforms (Twitter, Facebook, etc.), video, podcasts, forums, newsgroups, television, radio, online newspapers, online magazines, print media: newspapers, print media: magazines, third-party or client-added documents. |
| Media partners | None |
| Custom sources | Users can add custom sources. |
| Lag time | Varies from as little as 30 minutes to 24 hours. |
| Geographic areas | North America, Europe, Middle East, Pacific Rim, South/Central America, Australia/New Zealand, Africa |
| Languages | English as well as languages that both require and do not require Unicode. |
| Sorting by date | Mentions can be sorted by date. |
| Sorting and tagging by relevancy | Mentions can be sorted and tagged by perceived relevancy. |
| Spam | The tool filters for spam, and users can see which entries have been filtered out. If an entry has been filtered out as spam, it can be brought back into the main search results if so desired. Customers can tag entries as spam, but these will not be instantly removed from the search results. |
| Historical data | Historical data is available for a period of 90 days prior to the start of an account. The complete data set is available for historical data. |
| Trend analysis | Available; can also be applied to historical data. Trend analysis can be applied to all subsets of the data. |
| Reporting services | Both real-time and historical reporting services are available. |
| Export options | Reports can be exported in a variety of formats, including XLS, PDF, HTML, RSS, PNG, and as podcasts. The API is not available for export options. |
| Dashboard | A customizable dashboard is available as part of the tool. The dashboard is populated with the results of new search queries within seconds. |
| Analysis services | Provided; variables include volume over time, volume by media type over time, share of voice by media source, share of voice by media type, share of voice by media type over time, analysis by author, and analysis by topic. |
| Sentiment analysis | Sentiment analysis is provided as a combination of automated and human sentiment tracking. Sentiment trending data is available. Sentiment scoring can be applied to both current posts and archival data. If it is applied to archival data, it is available in seconds. |
| Rating by tone | A customizable rating scale is available. |
| Interface with BI solutions | Not available |
| Real time alerts | Delivered via email |
StephenDebruyn |
Latest page update: made by StephenDebruyn
, Apr 3 2010, 7:34 PM EDT
(about this update
About This Update
Edited by StephenDebruyn
1 word added 1 word deleted view changes - complete history) |
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Keyword tags:
social media monitoring
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