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EmPower Research tool info
| Types of media covered | Blogs, social media platforms (Twitter, Facebook, etc.), video, forums, newsgroups, online newspapers, online magazines, print media: newspapers, print media: magazines |
| Media partners | None |
| Custom sources | Users can add custom sources. |
| Lag time | 4 to 6 hours |
| Geographic areas | North America, Europe |
| Languages | English as well as languages that both require and do not require Unicode. |
| Sorting by date | Mentions can be sorted by date. |
| Sorting and tagging by relevancy | Mentions can be sorted and tagged by relevancy. |
| Spam | The tool filters for spam, but clients cannot see what has been filtered out as spam. If an entry has been classified as spam, it can be entered back into the main search results if so desired. Customers can tag entries as spam; if they do so, these will be removed instantly from the search results. |
| Historical data | Not available |
| Trend analysis | It is possible to apply trend analysis to past data, as well as to subsets of the data. |
| Reporting services | The tool does not provide reporting services. |
| Export options | None are available. The API is not available for export options. |
| Dashboard | A customizable dashboard is available. The dashboard is populated with data from new search results within 4 hours. |
| Analysis services | Analysis services are available. Variables include volume over time, volume by media type over time, share of voice by media source, share of voice by media type, share of voice by media type over time, analysis by author, analysis by topic. |
| Sentiment analysis | Sentiment analysis is available in a combination of automated and human sentiment tracking. The tool does not provide sentiment trending data. |
| Rating by tone | A three-point rating scale is provided for tone. Sentiment scoring can only be applied to current articles. |
| Interface with BI solutions | None |
| Real time alerts | Real-time alerts are offered via email. |
StephenDebruyn |
Latest page update: made by StephenDebruyn
, Apr 7 2010, 12:49 AM EDT
(about this update
About This Update
Edited by StephenDebruyn
1 word added 1 word deleted view changes - complete history) |
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Keyword tags:
social media monitoring
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