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FirstRain tool info
| Types of media covered | Blogs, social media platforms (Twitter, Facebook, etc.), forums, newsgroups, online newspapers, online magazines, corporate web sites |
| Media partners | None |
| Custom sources | Information not provided |
| Lag time | Information not provided |
| Geographic areas | North America, Europe, Middle East, Pacific Rim, South/Central America, Australia/New Zealand, Africa |
| Languages | English only |
| Sorting by date | Mentions can be sorted by date. |
| Sorting and tagging by relevancy | Mentions can be sorted and tagged on the basis of perceived relevancy. |
| Spam | The tool filters for spam, but clients cannot see what has been removed as spam. Customers can tag entries as spam. |
| Historical data | Available as the complete data set. |
| Trend analysis | It is possible to apply trend analysis to the data, as well as to subsets of the data. |
| Reporting services | The tool provides real time reporting services. |
| Export options | Not available. The API is available for export options, however. |
| Dashboard | Available. Results from new searches are available instantly in the dashboard. |
| Analysis services | Provided. Variables include volume over time, analysis by topic, and geomapping. |
| Sentiment analysis | Not available |
| Rating by tone | Not available |
| Interface with BI solutions | Provided for CRM and Intranets |
| Real time alerts | Not available |
StephenDebruyn |
Latest page update: made by StephenDebruyn
, Apr 7 2010, 1:42 AM EDT
(about this update
About This Update
Edited by StephenDebruyn
4 words added view changes - complete history) |
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Keyword tags:
social media monitoring
More Info: links to this page
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