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| Types of media covered | Blogs, social media platforms (Twitter, Facebook, etc.), forums, newsgroups, online newspapers, online magazines |
| Media partners | None |
| Custom sources | Users can add custom sources. |
| Lag time | One hour |
| Geographic areas | North America, Europe, Middle East, Pacific Rim, South/Central America, Australia/New Zealand, Africa |
| Languages | English as well as languages that both require and do not require Unicode. |
| Sorting by date | Users can sort mentions by date. |
| Sorting and tagging by relevancy | Users can sort and tag by perceived relevancy. |
| Spam | The application does not filter for spam, but customers can tag entries as irrelevant or spam. Entries will not be instantly removed from the search results if tagged as spam. |
| Historical data | Historical data is available for 10 to 30 days prior to the start of an account. The complete data set is not available with historical data. |
| Trend analysis | Trend analysis cannot be applied to past data or to subsets of the data. |
| Reporting services | Reporting services are provided in the form of real time and historical reports. |
| Export options | Export options include HTML and PDF. The API is not available for export options. |
| Dashboard | A dashboard is provided as part of the tool. Data is available within the dashboard usually within five minutes after a user has initiated a specific search. |
| Analysis services | Available. Variables include volume over time, volume by media type over time. |
| Sentiment analysis | Sentiment analysis is not provided as part of the tool. |
| Rating by tone | Not available |
| Interface with BI solutions | Not available |
| Real time alerts | Not available |
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StephenDebruyn |
Latest page update: made by StephenDebruyn
, May 10 2010, 1:00 AM EDT
(about this update
About This Update
213 words added 1 word deleted view changes - complete history) |
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Keyword tags:
social media monitoring
More Info: links to this page
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