Jive tool infoThis is a featured page

Types of media covered Blogs, social media platforms (Twitter, Facebook, etc.), video, forums, online newspapers, online magazines, comments
Media partners None
Custom sources Custom sources can be added.
Lag time Not provided
Geographic areas North America, Europe, Middle East, Pacific Rim, South/Central America, Australia/New Zealand, Africa
Languages English only
Sorting by date Mentions can be sorted by date.
Sorting and tagging by relevancy Mentions can be sorted and tagged by relevancy.
Spam The tool can filter for spam, and users can also tag mentions as spam. If an entry has been tagged as spam, it can be entered back into the main search results if desired. If users tag entries as spam, they won't immediately be removed from the search results.
Historical data Historical data is not available.
Trend analysis Trend analysis is not available.
Reporting services The tool provides reporting services, both real time and historical.
Export options Export options include .csv, .xls, .html and .pdf. The API is available for export options.
Dashboard A customizable dashboard is part of the tool.
Analysis services Analysis services are provided. Criteria include volume over time, volume by media type over time, share of voice by media source, share of voice by media type, share of voice by media type over time, analysis by author, analysis by topic.
Sentiment analysis Sentiment analysis is performed by humans and not automated. Scoring can be applied to both current and archival data.
Rating by tone Not available.
Interface with BI solutions None
Real time alerts Real time alerts are delivered instantly.


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Keyword tags: social media monitoring
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