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| Types of media covered | Blogs, video, forums, newsgroups, online newspapers, online magazines, print media: newspapers, print media: magazines |
| Media partners | None |
| Custom sources | Users can add custom sources. |
| Lag time | One hour |
| Geographic areas | North America, Europe, Middle East, Pacific Rim, South/Central America, Australia/New Zealand, Africa |
| Languages | English as well as languages that both require and do not require Unicode. |
| Sorting by date | Mentions can be sorted by date. |
| Sorting and tagging by relevancy | Mentions can be sorted and tagged on the basis of relevancy. |
| Spam | The applications filters for spam. Users cannot see what has been filtered out as spam, and mentions tagged as spam cannot be entered back into the main search results. |
| Historical data | Historical data is available, but data has to be still there and date tagged; the company does not collect on the basis someone might want it one day. The complete data set is available for historical data. |
| Trend analysis | It is possible to apply trend analysis to past data, as well as to subsets of the data. |
| Reporting services | Reporting services are provided, both real-time and historical reports. |
| Export options | Reports can be exported in .csv and .xls file formats. The API is available for export purposes. |
| Dashboard | A customizable dashboard is available. Generally data is available immediately, but building good quality analysis strings may take time. |
| Analysis services | Analysis services are available. Analysis variables include volume over time, volume by media type over time, share of voice by media source, share of voice by media type, share of voice by media type over time, analysis by author, analysis by topic, and geomapping. |
| Sentiment analysis | Automated sentiment analysis is provided as part of the application. The tool also provides sentiment trending data. |
| Rating by tone | A three point rating scale is provided. |
| Interface with BI solutions | Available. |
| Real time alerts | None. |
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StephenDebruyn |
Latest page update: made by StephenDebruyn
, Mar 25 2010, 8:13 PM EDT
(about this update
About This Update
3 words added 3 words deleted view changes - complete history) |
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Keyword tags:
social media monitoring
More Info: links to this page
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