Version User Scope of changes
May 23 2010, 11:59 PM EDT (current) StephenDebruyn 60 words added, 2 words deleted
May 23 2010, 11:37 PM EDT StephenDebruyn

Changes

Key:  Additions   Deletions
Web-based or hostedhosted/pricing model The tool is web-based and subscription-based.
Multiple department support Provided
Workflow The tool has workflow functionality.
Average number of users per client 22
Helpdesk/online Helpdesk/onsite support Helpdesk support is provided, but onsite support is not.
Documentation Available
Additional users There is a charge for additional users.
Availability of a free trial A twenty day free trial is available.
Scope Limited by the number of queries, with no limit on the number of results
Price range Contact the vendor for pricing info.