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Radian6 tool info
| Types of media covered | Blogs, social media platforms (Twitter, Facebook, etc.), video, forums, newsgroups, online newspapers, online magazines, forum replies, images, micromedia, online mainstream news comments |
| Media partners | Radian6 has agency partners. |
| Custom sources | Users can add custom sources. |
| Lag time | 5 - 10 minutes |
| Geographic areas | North America, Europe, Middle East, Pacific Rim, South/Central America, Australia/New Zealand, Africa |
| Languages | English as well as languages that both require and do not require Unicode |
| Sorting by date | Mentions can be sorted by date. |
| Sorting and tagging by relevancy | Mentions can be sorted and tagged by relevancy. |
| Spam | The tool filters for spam. Users can see which mentions have been filtered out as spam. If an entry has been classified as spam, it can be returned to the main search results if so desired. Users can also tag mentions as spam, and if done so they are instantly removed from the main search results. |
| Historical data | Historical data is available from May 2008. The complete data set is available for historical data. |
| Trend analysis | It is possible to apply trend analysis to past data, as well as to an unlimited number of subsets of the data/metadata. |
| Reporting services | The tool provides both real-time and historical reports. |
| Export options | Export options include CSV, XLS, HTML, XML and PDF. The API is available for export options. |
| Dashboard | A customizable dashboard is part of the tool. The dashboard is populated immediately with the results of new searches. |
| Analysis services | Analysis services are available; variables include volume over time, volume by media type over time, share of voice by media source, share of voice by media type, share of voice by media type over time, analysis by author, analysis by topic. |
| Sentiment analysis | Sentiment analysis is part of the tool set. It can be either automated, human sentiment tracking, or a combination of both. The tool provides sentiment trending data. Sentiment scoring can be applied to both current posts and archival data. There is no charge for applying it to archival data. It sentiment scoring is applied to archival data, it is available immediately. |
| Rating by tone | A five point scale is used for tone rating. |
| Interface with BI solutions | Available. Examples include Salesforce, Webtrends and Omniture. |
| Real time alerts | Alerts are offered via email and sms. |
StephenDebruyn |
Latest page update: made by StephenDebruyn
, Apr 11 2010, 11:33 PM EDT
(about this update
About This Update
Edited by StephenDebruyn
1 word added view changes - complete history) |
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Keyword tags:
social media monitoring
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