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| Types of media covered | Blogs, social media platforms (Twitter, Facebook, etc.), video, forums, newsgroups, online newspapers, online magazines. |
| Media partners | None |
| Custom sources | Users can add custom sources. |
| Lag time | 30 minutes |
| Geographic areas | North America, Europe, Middle East, Pacific Rim, South/Central America, Australia/New Zealand, Africa. |
| Languages | English only |
| Sorting by date | The tool allows for sorting by date. |
| Sorting and tagging by relevancy | Mentions can be sorted and tagged on the basis of perceived relevancy. |
| Spam | The tool does not filter for spam. Users cannot tag entries as spam. |
| Historical data | Historical data is available for up to twelve months prior to the account start date. |
| Trend analysis | Trend analysis can be applied to past data, but not to subsets of the data. |
| Reporting services | Both real time and historical report services are available. |
| Export options | Export file formats include .csv. The API is not available for export options. |
| Dashboard | A non-customizable dashboard is part of the tool. The dashboard will be populated with the results of new searches in near real time. |
| Analysis services | Available - variables include volume over time, volume by media type over time, and analysis by topic. |
| Sentiment analysis | Sentiment analysis can be performed manually. Sentiment trending data is not provided. Sentiment scoring can be applied to both current and archival data. There is no additional charge for appying sentiment scoring to archival data. |
| Rating by tone | Tone is rated on a three-point scale. |
| Interface with BI solutions | Not available |
| Real time alerts | Provided via rss or email |
|
StephenDebruyn |
Latest page update: made by StephenDebruyn
, Mar 22 2010, 7:29 PM EDT
(about this update
About This Update
1 word deleted view changes - complete history) |
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Keyword tags:
social media monitoring
More Info: links to this page
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