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Whitevector tool info
| Types of media covered | Blogs, social media platforms (Twitter, Facebook, etc.), forums, newsgroups, online newspapers, online magazines. |
| Media partners | None |
| Custom sources | Users can add custom sources. |
| Lag time | One day |
| Geographic areas | Europe |
| Languages | English as well as languages that both require and do not require Unicode. |
| Sorting by date | Mentions can be sorted by date. |
| Sorting and tagging by relevancy | Mentions can be sorted but not tagged on the basis of perceived relevancy. |
| Spam | The tool filters for spam. Clients cannot see what has been filtered out as spam, and entries tagged as spam cannot be entered back into the main search results. Client cannot tag entries as spam. |
| Historical data | Historical data is available for a period of eight months prior to the account start date. The complete data set is available for historical data. |
| Trend analysis | Trend analysis can be applied to past data, and can also be applied to subsets of that data, up to 4 categories of metadata. |
| Reporting services | The tool provides reporting services, both real-time and historical reports. |
| Export options | Export options include .csv, .xls, .pdf and .jpeg. The API is available for export options. |
| Dashboard | A customizable dashboard is available as part of the tool. The dashboard is updated in near real time with new search results. |
| Analysis services | Analysis services are provided. Variables include volume over time, share of voice by media type, share of voice by media type over time, analysis by topic, site ranking, topic association, and site coverage. |
| Sentiment analysis | Automated sentiment analysis is available. The tool also provides sentiment trending data. Sentiment scoring can also be applied to archival data. There is no additional charge for this service. If sentiment analysis is applied to archival data, it takes about 30 seconds/article. |
| Rating by tone | Tone is rated on a four-point scale (highly positive/positive/negative/highly negative) |
| Interface with BI solutions | Not available |
| Real time alerts | Offered via email either on a daily or weekly basis or when the topic is especially 'hot'. |
StephenDebruyn |
Latest page update: made by StephenDebruyn
, Mar 22 2010, 4:31 PM EDT
(about this update
About This Update
Edited by StephenDebruyn
1 word added 1 word deleted view changes - complete history) |
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Keyword tags:
social media monitoring
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